Who are we?
We are Red Run Media Limited. You can contact us by using the contact form on the contact page or by telephoning us on 01295 670673 where you can leave a message and we shall call you back.
Orders and postage/packing
The currency of prices is British sterling. Postage and packing is charged at £1.50 for UK addresses, £2.50 for addresses in Europe and £3.50 for addresses in the rest of the world.
Our delivery commitments
We shall process orders as soon as possible after receipt and anticipate receipt by you within 2 or 3 working days in the UK, 5 days in Europe and 7 days in the United States, Asia and Australasia. We use a fulfilment service for UK orders and Royal Mail first class or air mail postage for all orders.
In the unlikely event that there are problems with the production of your DVD please contact us and we’ll contact you to discuss with you how best to deal with the matter. We want our customers to be more than satisfied with our product and service and will strive to do our best for you. Undelivered items will be returned to our fulfilment service or ourselves.